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Frequently Asked Questions

*Also includes answers to said questions.

How is this legal?
You are only giving your customers access to 32 ounces of beer or 12 ounces of wine at a time. We’ve done all the heavy lifting and received approval from the majority of the States Liquor authorities.
How does it work?
Your customers secure an RFID card after giving you an ID to ensure age verification and a credit card to ensure payment. They can now either pre-pay for a dollar amount or open a tab to pay when they are done. We limit their consumption to 2 drinks (32 oz of beer or 12 oz of wine at a time) As they approach their limit, your staff can recharge the patrons' cards at our terminal. Learn More Here
Why PourMyBeer?
Because we are the most experienced team in the industry. We are responsible for selling, installing and supporting 200+ locations in the US, Canada and Mexico. We are also have the most advanced and dependable software in the self-serve draft beer and kegged wine industry. The last feather in our cap is that we have successfully retrofitted locations where the customer initially invested their money in a competitive system that was either not supported or never worked properly. That’s the risk you take when you invest in a company with less experience than us.
What's the difference between mobile and built-in units?
A mobile wine/beer wall or beer table is a completely self-contained beer system including fobs, faucets, cooling as well as our technology embedded into the units. Mobile units are ideal for easy install requiring nothing more than a 110v plug and a cat5 connection coming from the units to the Beer Card Management system or Staff Controller (This is where Beer Tables and Beer Cards are activated so customers can access taps).

Built-in Versions typically require more project management from our end since you are either including it in your drawings or in the process of a renovation. Our Team is by far the most experienced at assisting in this process. Experience on our end allows you to have a clear picture of how our piece of the puzzle easily fits into your business.

Where are your products made?
We are proud to say that all of our hardware is American-made. Our contract manufacturer on all of our Mobile options is Glastender based in Saginaw, Michigan.
How quickly can you deliver and install your mobile units?
We need 4-6 weeks from the receipt of deposit, and the actual installation is typically a 2-3 hour process followed by an hour of staff training.
What type of support do you provide after my equipment is installed?
We are the only company in this industry to have an established service network and offices on the East and West Coasts (Headquartered in Chicago, IL). Besides providing you with 24/7 technical support, we can also virtually log in to your system, allowing us to diagnose any technical issue as if we were onsite. The monthly software/ hardware/ warrantee comes at a low monthly rate to ensure that your system is working at all times. If its not 100% working, your monthly rate is adjusted accordingly. We have a vested interest in it working 100% of the time.


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